The final aim of modern marketing is______.

(a)

Maximum profit

(b)

Minimum profit

(c)

Consumer satisfaction

(d)

Service to the society

_________is the king of modern marketing.

(a)

Consumer

(b)

Wholesaler

(c)

Producer

(d)

Retailer

It is the responsibility of a consumer that he must obtain _________ as a proof for the purchase of goods.

(a)

Cash receipt

(b)

Warranty card

(c)

Invoice

(d)

All of these

Consumerism has been defined as

(a)

environmental problems

(b)

an improved quality of life

(c)

grievances of consumers

(d)

none of these

"Consumer has the right to present before the appropriate forum or authorities all those matters which effect his interests" - This right of consumer is termed as right to be

(a)

informed

(b)

heard

(c)

safety

(d)

educated

The former president of the USA, Mr.John F. Kennedy summed up the basic consumer rights are

(a)

Right to Safety

(b)

Right to be informed

(c)

Right to Choose

(d)

All of the above

Write short notes on: "Right to be informed".

What do you understand about - "Right to Safety"?

What are the rights of consumer according to John F. Kennedy?

Which is the supreme objective of business?

What are the important aspects to be kept in mind by consumer while purchasing goods related to the quality of goods?

What do you understand by "Right to redressal"?

Define "Consumer Rights".

What do you understand about "Right to protection of health and safety"?

What are the rights of consumers?

Explain the duties of consumers.(any 5)

What are the responsibilities of consumers?