Scientific management is developed by ______.

(a)

Fayol

(b)

Taylor

(c)

Mayo

(d)

Jacob

Which of the following describes e-commerce?

(a)

Doing business electronically

(b)

Doing business

(c)

Sale of goods

(d)

All of the above

________helps to eradicate social evils that affect the society and quality of life

(a)

Service marketing

(b)

Social marketing

(c)

Niche marketing

(d)

Viral marketing

________ is the most exploited constituent in the business world.

(a)

Owners

(b)

Marketers

(c)

Managers

(d)

Consumer

The most important law is the

(a)

Consumer Protection Act, 1986

(b)

Sale of Goods Act, 1930

(c)

Weights and Measures Act, 1958

(d)

Trademark Act, 1999

The National Consumer Disputes Redressal Commission (NCDRe) at the apex is situated at

(a)

Calcutta

(b)

New Delhi

(c)

Bombay

(d)

Chennai

The success of an enterprise is solely dependent on its

(a)

manpower

(b)

skills

(c)

quality

(d)

right attitude

______ helps the firms to identify threats which may affect the business.

(a)

Public image

(b)

Environment scanning

(c)

Business aids

(d)

All of these

__________environment is with in the control of the business.

(a)

Internal

(b)

External

(c)

Micro

(d)

Macro

Which of the following is not derived from globlisation?

(a)

The fragmentation of consumer taste between countries

(b)

The competitive process

(c)

The need to gain economies of scale

(d)

none of these