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Grievance Redressal Mechanism 1 Mark Creative Question Paper With Answer Key

12th Standard

    Reg.No. :
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Commerce

Time : 00:15:00 Hrs
Total Marks : 15

    Multiple Choice Question

    15 x 1 = 15
  1. For the State Commission, is a value above

    (a)

    Rs. 5 lakhs and Rs. 50 lakhs

    (b)

    Rs. 20 lakhs and Rs.1 crore

    (c)

    Rs. 20 lakhs and Rs. 5 crore

    (d)

    Rs.10 lakhks and Rs. 1 crore

  2. The state consumer protection council is also called

    (a)

    State commission

    (b)

    National Consumer

    (c)

    District forum

    (d)

    Consumer council

  3. The state commission may reverse or confirm the orders passed by the

    (a)

    National Commission

    (b)

    District Forum

    (c)

    Central commission

    (d)

    None of these

  4. In Organizations, employee dissatisfaction is indicated by

    (a)

    complaint

    (b)

    employee ownership

    (c)

    grievance arbitration

    (d)

    grievance strike

  5. Formal written complaint of employees is called

    (a)

    grievance arbitration

    (b)

    grievance strike

    (c)

    grievance

    (d)

    employee ownership

  6. The central consumer protection council shall consist of the following members

    (a)

    To minister in charge of consumer affairs in the central government, who shall be its chairman

    (b)

    Such member of other official or non official members representing such interest as may be prescribed

    (c)

    The chief justice of high court

    (d)

    Both A and B

  7. Members of state consumer protection council should not exceed

    (a)

    two

    (b)

    five

    (c)

    ten

    (d)

    three

  8. The chairman of the district consumer protection council is

    (a)

    District Magistrate

    (b)

    Collector of the District

    (c)

    MP of the District

    (d)

    None of these

  9. Which one of the following known as consumer disputes redressal agency?

    (a)

    District forum

    (b)

    State Commission

    (c)

    National Commission

    (d)

    All the above

  10. President of district forum is

    (a)

    Collector of the district

    (b)

    A person who are qualified as advocate

    (c)

    A person who are qualified to be a district judge

    (d)

    None of these

  11. Any person aggrieved by an order made by the District forum may prefer an appeal such order to the state commission within

    (a)

    60 days

    (b)

    90 days

    (c)

    5 month

    (d)

    30 days

  12. President of the District forum shall be a person who has been, or is qualified to be a

    (a)

    District Judge

    (b)

    District Collector

    (c)

    High Court Judge

    (d)

    MusifCourt Judge

  13. The number of official and non-official members in District consumer Protection council is prescribed by

    (a)

    Central government

    (b)

    State government

    (c)

    Governor-of the state

    (d)

    State High court

  14. _______ has also taken necessary steps to save the consumers.

    (a)

    Producers

    (b)

    Competitors

    (c)

    Government

    (d)

    None of these

  15. A few firms enjoy _________ power in the market place.

    (a)

    Monopoly

    (b)

    Oligopoly

    (c)

    Monopsony

    (d)

    None of these

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