VUCA stands for ________, _________, ________.

(a)

Volatility, Uncertainty, Complexity and Ambiguity

(b)

Value, Unavoidable, Company and Authority

(c)

Volatility, Uncontrollable, Company and Auction

(d)

All of the above

The two major types of business environment are ________ and ________.

(a)

Positive and Negative

(b)

Internal and External

(c)

Good and Bad

(d)

Allowable and Unallowable

The size and composition of the population is part of _________ environment.

(a)

Economic

(b)

Technological

(c)

Socio-Cultural

(d)

Geo-physical

A business is an integral part of the

(a)

social system

(b)

economic system

(c)

psychological system

(d)

none of these

Internal environment factors can be changed or altered are known as

(a)

external factors

(b)

controllable factors

(c)

uncontrollable factors

(d)

none of these

Organisations have realised the importance of nurturing and maintaining good relationship with the

(a)

competitors

(b)

financier

(c)

customers

(d)

suppliers

Customer relationship management aims at creating and sustaining cordial relations with

(a)

suppliers

(b)

customers

(c)

financiers

(d)

competitors

______ helps the firms to identify threats which may affect the business.

(a)

Public image

(b)

Environment scanning

(c)

Business aids

(d)

All of these

In any organisation the______ of raw materials and other inputs play a very vital role.

(a)

customers

(b)

Financiers

(c)

suppliers

(d)

channel members

________ economy is a free enterprise market where individual ownership of wealth is predominant.

(a)

Capitalistic

(b)

Socialistic

(c)

Mixed

(d)

None of these