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12th Standard English Medium Commerce Subject Grievance Redressal Mechanism Book Back 1 Mark Questions with Solution Part - II

12th Standard

    Reg.No. :
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Commerce

Time : 00:10:00 Hrs
Total Marks : 5

    Part I

    5 x 1 = 5
  1. The Chairman of the State Consumer Protection Council is_________.

    (a)

    Judge of a High Court

    (b)

    Chief Minister

    (c)

    Finance Minister

    (d)

    None of the above

  2. The International Organisation of Consumers Unions (IOCU) was first established in ______.

    (a)

    1960

    (b)

    1965

    (c)

    1967

    (d)

    1987

  3. Consumer awareness covers the following:

    (a)

    Consumer awareness about Maximum Retail Price (MRP)

    (b)

    Consumer awareness about Fair Price Shop

    (c)

    Consumer awareness about price, quality, and expiry date of the product

    (d)

    All of the above

  4. Complaints can also be filed by the

    (a)

    Central Government

    (b)

    State Government

    (c)

    A group of consumers

    (d)

    All of the above

  5. A consumer has to be protected against

    (a)

    Defects of product

    (b)

    Deficiencies of product

    (c)

    Unfair and restrictive trade practices

    (d)

    All of the above

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