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12th Standard English Medium Commerce Subject Grievance Redressal Mechanism Creative 1 Mark Questions with Solution Part - I

12th Standard

    Reg.No. :
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Commerce

Time : 00:30:00 Hrs
Total Marks : 5
    5 x 1 = 5
  1. The state commission may reverse or confirm the orders passed by the

    (a)

    National Commission

    (b)

    District Forum

    (c)

    Central commission

    (d)

    None of these

  2. In Organizations, employee dissatisfaction is indicated by

    (a)

    complaint

    (b)

    employee ownership

    (c)

    grievance arbitration

    (d)

    grievance strike

  3. Formal written complaint of employees is called

    (a)

    grievance arbitration

    (b)

    grievance strike

    (c)

    grievance

    (d)

    employee ownership

  4. The central consumer protection council shall consist of the following members

    (a)

    To minister in charge of consumer affairs in the central government, who shall be its chairman

    (b)

    Such member of other official or non official members representing such interest as may be prescribed

    (c)

    The chief justice of high court

    (d)

    Both A and B

  5. Members of state consumer protection council should not exceed

    (a)

    two

    (b)

    five

    (c)

    ten

    (d)

    three

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