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12th Standard English Medium Commerce Subject Rights , Duties & Responsibilities of Consumers Creative 1 Mark Questions with Solution Part - I Question Bank Software Jun-22 , 2021

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12th Standard English Medium Commerce Subject Rights , Duties & Responsibilities of Consumers Creative 1 Mark Questions with Solution Part - I

12th Standard English Medium Commerce Subject Rights , Duties & Responsibilities of Consumers Creative 1 Mark Questions with Solution Part - I

12th Standard

    Reg.No. :
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Commerce

Time : 00:30:00 Hrs
Total Marks : 5
    5 x 1 = 5

  1. The most important law is the

    (a)

    Consumer Protection Act, 1986

    (b)

    Sale of Goods Act, 1930

    (c)

    Weights and Measures Act, 1958

    (d)

    Trademark Act, 1999

  2. Consumer satisfaction is the ultimate aim of

    (a)

    marketing

    (b)

    business ethics

    (c)

    modern marketing

    (d)

    none of these

  3. Consumerism has been defined as

    (a)

    environmental problems

    (b)

    an improved quality of life

    (c)

    grievances of consumers

    (d)

    none of these

  4. "Consumer has the right to present before the appropriate forum or authorities all those matters which effect his interests" - This right of consumer is termed as right to be

    (a)

    informed

    (b)

    heard

    (c)

    safety

    (d)

    educated

  5. Which of the following does not fall under consumer rights?

    (a)

    rights to the informed

    (b)

    rights to choose

    (c)

    rights to seek government help

    (d)

    rights to represent the consumer court

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