Class 11th Business Studies - Business Service Case Study Questions and Answers 2022 - 2023
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Business Service Case Study Questions With Answer Key
11th Standard CBSE
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Reg.No. :
Business Studies
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Demonetization in India led to the need for cashless economy. It had a great impact on banking industry. Banks were overflowing with old currency on the one hand and were in cash crisis for new currency. Gradually the problem smoothened but now a hawker and peddler are accepting Paytm, mpesa and other forms of digital cash. Promotion of "mera mobile mera batuaa" concept motivated even the cobbler, hair cutters, vegetable and fruit vendors and other small service providers to accept digital cash and cashless forms. Popularity of plastic money (debit and credit cards) also increased.
(a) In the light of above facts, discuss the importance of banking in business and trade.
(b) How will demonetization create new aids to trade?(a) -
Sanjana obtained a life insurance policy of her husband. After 5 years, her husband dies of cancer. At the time of policy also Sanjana and her husband were aware of the disease but they did not disclose it to the insurance company.
(a) Can she claim the amount of policy from the insurance company?
(b) Identify the principle of insurance involved.
(c) Explain two more principles of insurance.(a) -
A person gets his house insured, but he hides the fact that he stores petrol in his house. His house catches fire. He does not bother to minimize the loss as he felt that his house is insured so it is not his headache to make an effort to minimize the loss.
(a) Can he claim compensation?
(b) State the name of principles involved.
(c) Explain these principles.(a) -
Mr. X applied for a loan from State Bank of India to expand his shop under Pradhan Mantri Mudra Yojna. Later he purchased a home by taking a home loan from bank. Then he purchased a car on EMI financed by a bank. He also has a saving account with the bank. All his EMIs are getting deducted from his saving account. He has also taken a locker facility from the bank where he keeps his important documents and valuables.
(a) Identify primary functions of commercial bank that Mr. X is availing of.
(b) Identify agency functions of commercial bank Mr. X is availing of.
(c) Identify general utility functions of commercial bank Mr. X is availing of.(a) -
One fine day, government announced some policy which was against the interests of truck drivers. As a result, all truck drivers went on strike. Strike continued for three days. It created a calamity kind of situation in the country. People started facing problems even for basic needs. Businesses had to pay labour without work. Many factories could not•..be operational. Many others had to send goods at a higher price to maintain their market. It led to rise in prices of even basic goods. Ultimately government has to accept the demands of truck drivers so that they discontinue the strike.
(a) In the light of above facts, discuss importance of transportation in business and trade.
(b) How can transportation strike create calamity kind of situation?(a) -
Shilpi is planning to start a business. She is having a place where she will establish her factory. But she has no space for warehouse. She is under an impression that she must have a private warehouse if she wants to run business successfully. She is not having enough funds to own a private warehouse.
(a) Is she right in her opinion?
(b) What are other options she has?(a)
Case Study
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Answers